Developed sales and marketing plans to increase store sales.Assisted store manager with operations, customer service, and human resources activities and responsibilities.Increased foot traffic by 20% and sales by 10% over a 3-year period.Oversaw all employees and management team to ensure policies were met and training increased.Utilized previous expertise at large, busy retail stores to shape the company’s future as a true competitor in the neighborhood.Coached and trained shift supervisors and department leaders on daily basis.
Managed entire store operations and supervision of mid-size retail store with heavy foot traffic.Increased store credit card sign-ups by 57% and reduced checkout time by 30%. 2018 Manager of the Year, Northeast award recipient and member AMA. 2+ years acting as “Manager on Duty” during shifts as assistant manager and shift supervisor. Results-oriented general manager with 3+ years experience as manager of medium-sized store and 2+ years supervising front lanes, guest services, and 50+ employees at large retail stores.
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